| Subtotal: | £0.00 |
|---|---|
| Subscribe and Save savings: | £0.00 |
| Discounts: | £0.00 |
| Delivery: | Calculated at checkout |
| Total: | £0.00 |
Current price: £18.00
Original price: £20.00
Current price: £18.00
Original price: £20.00
Current price: £0.00
PoochReward points are our way of saying thanks for your loyalty! Earn points by placing orders and completing simple tasks - then enjoy the freebies that follow.
Collect points
Earn points by placing orders and completing simple tasks - and watch your rewards grow.
Get rewards
Turn points into money off future orders, free stuff, charity donations & more!
3x Points
Subscribers earn even more with TRIPLE points for every £1 spent.
Like freebies? Of course you do. Follow our simple steps below, and start earning PoochReward points.
Create an account, and tell us all about your dog for extra Pooch points.
Make sure you're logged in when you shop, so you can enjoy earning points.
Earn points on EVERY order. Win for you, win for them.
Redeem points for money off orders & subscriptions, charity donations and more!
(Don’t forget - subscribers earn 3x points on all purchases)
✓ Create an account
✓ Make a purchase
✓ Refer a friend
✓ Add your pet’s birthday
✓ Sign up to emails
✓ Like us on Facebook
✓ Follow us on Instagram
When you join PoochRewards, you become a member of our community of pet lovers who are using food as medicine and looking after their pet with the power of positive nutrition. We want to reward you for doing this which is why we came up with our loyalty program to do just so.
By continuing to purchase with us and come along with us on our journey, you’ll earn points which you can spend towards rewards both for your pooch, other pooches and for yourself.
Yes it’s completely free and all you need to do to join our pack is to create an account on our website. By just doing this alone you’ll receive 100 points, and if you're creating an account at the same time as purchasing your first subscription, you'll be given 300!
Anybody! Providing we ship to your country, anybody can join.
To put it simply you earn points by shopping and interacting with us and in return we reward you for being a loyal customer. You can use your points for money off future orders or you can simply use your points in a philanthropic way to make charitable donations. However, we’re always looking at more and better rewards in the future so stay in the loop because we’ll be adding to these all the time.
We're always looking at new ways to earn points but for now you can earn points by;
• Making a purchase at www.poochandmutt.com you can earn 1 point per £1 spent 3 points for subscribers). Time to time we will have double or triple points events so there may be occasions for you to earn more here too.
• Creating an account. This will earn you 100 or 300 points depending on if you're creating as you make your first subscription order.
• Referring friends can earn you 250 points (750 if you're a subscriber)
• Entering your pet’s birthday. (250 points, 500 for subscribers)
• You can earn 20 points for signing up to our email newsletter (double for subscribers)
• Like us on Facebook will net you 20 points (double for subscribers)
• Following us on Instagram can get you 20 points. (double for subscribers)
Unfortunately at this time you can only earn your PoochRewards points through our website however it’s not something we’d rule out adding for the future.
Pending points are given after you’ve completed your action to earn points, (eg. making a purchase) but when there hasn’t been enough time for those points to fully process into available points yet. They normally process within a few weeks.
Nope, you can earn and earn as much and as many points as you like. Some of the actions can only be completed once however the points designated from purchases are completely unlimited!
For non-subscription purchases you can now directly redeem your points at the basket page for money off, no code needed:
Simply login to your account.
Add your pooches favourite product to the basket.
In the basket, use the PoochRewards section to exchange your points for money off your purchase.
For money off your subscriptions, this is managed in the subscription area of your account.
Locate the section for PoochRewards within your subscription management.
Enter how many points you'd like to redeem in the field provided.
Click the arrow and this will automatically reduce your next subscription order by the amount entered.
For any product that’s returned to us or cancelled before fulfillment, your points earned on this will be reversed.
Your points can only be applied to your account if you are logged in when you reach the order summary on your basket page. Please also bear in mind it can take some time to process so check the area that states ‘pending points’ after the order has been fulfilled. If you have forgotten to log in then don't worry, you can contact our customer service team at [email protected] with your name, email address and order number for us to apply these to your account.
If you no longer wish to earn points, please contact us and ask to be unenrolled.
We'll unenroll you and you will lose any points you have accrued. If you decide to leave and then want to rejoin just contact us and we'll re-enroll you. However, your point total will begin from zero.